FAQs

CAN I GET MY PRINT CUSTOMISED?
All of our prints can be customised to suit. Love the print, but not the colour? Want it printed in a different size? Want your favourite quote hand lettered? Easy. Just send a message and a print can be designed to suit.

WILL I GET TO SEE MY CUSTOM ARTWORK BEFORE IT IS SENT?
All custom orders will be proofed and emailed to you for checking and for final sign off before being printed. Changes can be made to it at the proofing stage only - once signed off, no further changes can be accepted.

CAN I GET MY KEEPSAKE BOOK PERSONALISED?
Usually! If you're after a custom cover for your keepsake book, this can usually be done depending on urgency and my availability. Please get in touch as early as possible to arrange this. An additional cost for customisation does apply.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Please allow up to three working days for standard orders, and up to seven working days for custom orders to be processed and sent. You will be sent a tracking number once your courier has been booked, and your parcel should arrive between two to three working days. 

HOW MUCH IS SHIPPING? 
We charge a standard rate of $7 for all urban addresses, and $9 for all rural addresses within New Zealand. All New Zealand orders are sent via tracked courier. Australian orders have a flat rate of $17, and are sent untracked via New Zealand Post. For international delivery, please get in touch.

CAN I PICK UP MY ORDER?
Christchurch orders may be collected from Parklands - simply select local pick up at checkout. Once your order is ready to collect, an email will be sent with collection details.

HOW DO I GO ABOUT GETTING A LOGO DESIGNED?
If you're after a logo, whether it's starting from scratch, rebranding an existing business, or just a little tweak please contact me to have a chat.

HOW MUCH DOES A LOGO DESIGN COST?
Logo designs start from as little as $250 for a full logo package. Please get in touch for a personalised quote.

CAN I GET OTHER DESIGN WORK DONE?
Yes! I have over 15 years experience as a graphic designer, working in everything from print design, to packaging, to designing all the collateral for large scale events. I have limited places available throughout the year for design work, so please contact me to discuss your design needs.