FAQs

CAN MY ORDER BE CUSTOMISED?
All our prints can be customised to suit. Love the print, but not the colour? Want it printed in a different size? Want your favourite quote hand lettered? Easy. Just send a message and a print can be designed to suit.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Please allow up to three working days for standard orders, and up to seven working days for custom orders to be processed and sent. You will be sent a tracking number once your courier has been booked, and your parcel should arrive between two to three working days. 

WILL I GET TO SEE MY CUSTOM ARTWORK BEFORE IT IS SENT?
All custom orders will be proofed and emailed to you for checking and for final sign off before being printed. Changes can be made to it at the proofing stage only - once signed off, no further changes can be accepted.

HOW MUCH IS SHIPPING? 
We're pleased to offer $6 flat rate shipping on all New Zealand orders. All orders are sent via tracked courier - a tracking number will be sent once your order has been dispatched. Australian orders have a flat rate of $15, and are sent via New Zealand Post. For international delivery, please get in touch.

CAN I PICK UP MY ORDER?
Christchurch orders may be collected from Parklands - simply select local pick up at checkout. Once your order is ready to collect, an email will be sent with collection details.

HOW DO I GO ABOUT GETTING A LOGO DESIGNED?
No two branding briefs are the same, so for all design services please contact me  to discuss your needs.