Shipping

Here at Paper Heart Design, we are committed to ensuring your order arrives quickly and in perfect condition. We offer standard shipping on all orders within New Zealand, with a processing time of 2 to 3 business days for standard orders, and up to 15 business days for custom prints. Delivery times typically range from 3 to 7 business days, once dispatched. Once your order is processed and shipped, you will receive a confirmation email with a tracking number so you can monitor its progress.

Please ensure all order information, and delivery details are correct prior to submitting your order. Orders begin the process of being fulfilled as soon as they are received and so we are unlikely to be able to make changes once submitted. Paper Heart Design is not liable for orders sent to the wrong address.
Deliveries cannot be made to PO Boxes, so please ensure a physical address is provided.

If you live at a rural address, please make sure you select rural shipping at checkout. If the incorrect shipping option is selected, an email will be sent with details on how the pay the additional shipping cost. Orders will not be sent until the correct amount has been paid.

NEW ZEALAND 
We charge a standard rate of $9 for all urban addresses, and $11.50 for all rural addresses. Orders over $189 qualify for FREE shipping.
All orders are sent via tracked courier - a tracking number will be sent to you once your order has been fulfilled.

REST OF WORLD
If you live outside of New Zealand, please contact me and I will arrange a personalised quote for you.